Ordering repeat prescriptions

The quickest, safest way to order your repeat prescription is via Systm One. You can also check what medication you should be taking and when.

Using our online system (SystmOne)

Please contact us if you need help to access our online system.

You can also use PATCHS to order prescriptions


Other options

In person

Please tick the items you need on the tear-off side of your prescription and drop it into the surgery.

How to find us


We also accept repeat prescription requests from via email to

If you are unable to order online or in person, please contact your usual pharmacy who can order for you. We do not take repeat prescription requests over the phone.

Collecting your prescription 

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy. 

Find your nearest pharmacy

You can usually collect your prescription from the pharmacy up to two working days after you have ordered it. 

You can change your nominated pharmacy at any time:

  • Using our online system:
Manage your health online
  • At your GP practice
  • At any pharmacy that accepts repeat prescriptions

Asking questions about your prescription 

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription. 
The NHS website has information on how your medicine works, 
how and when to take it, possible side effects and answers to 
your common questions. 

Go to Medicines A to Z (

Frequently asked questions

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Find out more about prescription charges (


Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

A private prescription is not written on an official NHS prescription and so is not paid for by the NHS. A prescription is a legal document for which the doctor, who has issued and signed it, is responsible. A doctor you see privately is unable to issue an NHS prescription.

The cost of a private prescription is met wholly by the patient and is dictated by the cost of the medicine plus the pharmacists charge for supplying it. Our fee for issuing patients with a private prescription is £15.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.